Ticket-to-video complaint resolution platform demos
Step-by-step simulation of the ticket-to-video system. Follow a complaint from municipal submission through automated GPS lookup, video retrieval, and resolution in under 5 minutes.
Launch Demo → Live DashboardCustomer service rep dashboard showing open tickets, SLA timers, video status, and resolution workflow. Includes real ticket data from Cochrane, Airdrie, Okotoks, Canmore, and High River.
View Dashboard → Process FlowSide-by-side comparison of the current manual complaint resolution process (20-75+ min per incident) versus the automated system (~5 min). Includes bottleneck analysis and impact metrics.
View Comparison → Interactive MapInteractive map of all 13 screens across 4 flows — Public Intake, Authentication, Ticket Management, and Admin. Click any screen to inspect UI elements, connections, edge cases, and build priority.
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